Replacement includes material and labor. Labor to move furniture, permanent construction (built-ins such as cabinets and bookcases), equipment or electronics is the responsibility of the customer.
No replacement will be made with respect to flooring that has been glued down, subjected to abuse, vandalism, improper maintenance, alteration; or damage caused by smoke, fire, flood, wind, lightning, or any other casualty event. This warranty applies only to the original purchaser of a Carpet One Floor & Home style that has been professionally installed by TF Andrew or a TF Andrew-authorized independent installer.
NOTE: Custom installations of any carpet installed with inserts or a border are excluded from The Beautiful Guarantee. No replacement of either the carpet, inserts, or border are covered under The Beautiful Guarantee.